Delivery and pickup

Delivery

Delivery via B-Post throughout Switzerland

All products and orders are generally shipped via B-Post to addresses in Switzerland and Liechtenstein. All products from our own warehouse are shipped with the Swiss Post. For direct deliveries from suppliers or dealer partners, other service providers may also be used.

Ordered and paid by 12 o'clock today, delivered the day after tomorrow.

For all products available in our own warehouse: Orders received by 12 o'clock from Monday to Friday will be shipped on the same day and typically (~95%) arrive at the delivery address by the morning of the next but one working day. Availability is displayed in real-time for each product.

Additional services Installation/Assembly 

Do you need help with the installation of your Sonos system? We offer these services. The additional services and costs depend on the type of service and the scope of the order. If you wish to use such a service, please write us an email at info@asot.ch before placing your order, and we will gladly prepare a quote for the service and the devices. The actual service price depends on the actual working time and is therefore only roughly defined in the quote.

Deposition of packages in front of the front door

In case of absence, it may happen that the post deposits the package in front of the front door. If deposition is not desired, you can contact the post by phone or email in advance (Tel. 0848 888 888, Email kundendienst@post.ch). The corresponding changes will then be recorded in the postal system.

Lieferung ins Ausland

As a general rule, we only deliver to Switzerland and Liechtenstein. Other countries and thus other delivery fees can be arranged by agreement. Use the contact form for this purpose.

Transport damages

Please carefully inspect the package upon receipt and report any damages to us immediately.

Delivery fees

Packages from 0.01 to 2.00 kg. 8.5.-
Packages from 2.01 to 10.00 kg. 11.5.-
Packages from 10.01 to 30.00 kg. 20.5.-
Bulky goods up to 30 kg. 30.5.-

Pickup

Orders can also be picked up at our location in Neuhausen am Rheinfall. For orders already paid, we request a valid ID for security purposes.

Please observe the Opening hours and contact us in advance. See here.

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